Shipping policy

 

Shipping time/Shipping days

We ship our plants to Germany between Monday and Thursday. To EU and Switzerland between Monday and Wednesday - on Thursday Express as well.

Depending on your selected shipping method pure shipping time varies as follows:

  • Standard Shipping Germany: 1-3 working days
  • Express Shipping Germany: 1 working day
  • Standard Shipping International: 2-6 working days
  • Express Shipping International: 1-2 working days

You also have the opportunity to collect your plants personally. If you wish to do so, please choose the “pick-up” option at checkout.

In case of extreme temperatures or weather conditions, we will wait with shipping until appropriate travel conditions for plants occur.  

 

 

Shipping Costs

 

Plants

 

Standard Shipping

Express Shipping (from*)

Belgium

11,99 €

24,99 €

Bulgaria

18,99 €

35,99 €

Denmark

13,99 €

32,99 €

Germany

5,99 €

10,99 €

Estonia

18,99€

35,99 €

Finland

28,99 €

-

France

13,99 €

32,99 €

Greece

18,99 €

35,99 €

Ireland

18,99 €

35,99 €

Italy

13,99 €

32,99 €

Croatia

18,99 €

35,99 €

Latvia

18,99 €

35,99 €

Liechtenstein

16,99 €

35,99 €

Lithuania

18,99 €

35,99 €

Luxembourg

11,99 €

24,99 €

Malta

18,99 €

35,99 €

Monaco

13,99 €

32,99 €

Netherlands

11,99 €

24,99 €

Austria

11,99 €

24,99 €

Poland

13,99 €

32,99 €

Portugal

13,99 €

32,99 €

Romania

26,99 €

53,99 €

Sweden

28,99 €

-

Switzerland

16,99 €

35,99 €

Slovakia

18,99 €

35,99 €

Slovenia

13,99 €

32,99 €

Spain

18,99 €

35,99 €

Czech Republik

11,99 €

24,99 €

UK

24,99 €

37,99 €

Hungary

13,99 €

32,99 €

Cyprus No standard shipping 54,99€

 

Accessories 

 

Standard Shipping

Express Shipping (from*)

Belgium

16,99 €

29,99 €

Bulgaria

26,99 €

53,99 €

Denmark

16,99 €

38,99 €

Germany

5,99 €

12,99 €

Estonia

23,99

53,99 €

Finland

22,99 €

43,99 €

France

16,99 €

38,99 €

Greece

28,99 €

43,99 €

Ireland

23,99 €

43,99 €

Italy

18,99 €

38,99 €

Croatia

23,99 €

53,99 €

Latvia

23,99 €

53,99 €

Liechtenstein 

16,99 €

43,99 €

Lithuania

23,99 €

53,99 €

Louxemburg

16,99 €

29,99 €

Malta

18,99 €

53,99 €

Monaco

16,99 €

38,99 €

Netherlands

16,99 €

29,99 €

Austria

16,99 €

29,99 €

Poland

15,99 €

53,99 €

Portugal

23,99 €

43,99 €

Romania

26,99 €

53,99 €

Sweden

22,99 €

43,99 €

Switzerland

 

18,99 €

45,99 €

Slovakia

18,99 €

53,99 €

Slovenia

18,99 €

53,99 €

Spain

27,99 €

43,99 €

Czech Republic

16,99 €

53,99 €

UK

24,99 €

37,99 €

Hungary

18,99 €

53,99 €

 

Customs or other charges may apply to orders with international shipping to Non-EU-Countries, which are not included in the total price and have to be paid by the customer.

*Depending on the total order weight higher costs for express shipping might be applicable. The exact amount will be calculated and displayed at checkout. 

 

Return/Refund

If a package arrives damaged, please take pictures of the damaged package and the plants immediately after arrival. Moreover, please report the issue within 24 hours to us. We cannot guarantee a refund if the mentioned criteria are not met.

We would like to ask all plant lovers to overthink a potential return, since additional shipping will definitely encourage further transit shock/shipping stress and thus lead to greater damage. With our attached care guides and a little patience your plant will recover and grow new beautiful leaves.

Costs of return have to be carried by the buyer. Further, the plant has to be returned in original packaging. If the return causes further damages due to improper packaging, we will not be able to grant a refund.

Moreover, we cannot offer a refund for plants, that are badly damaged due to the additional shipment because of return. Additional shipment can particularly damage the plants due to extreme weather conditions or lead to death. 

Unfortunately, small damages (as torn leaves) or yellowing of 1-2 leaves due to transit are not uncommon, since plants experience great stress. For these kind of small damages we do not accept  return or grant refund. As an alternative to shipping we offer the opportunity to personally pick-up the plants at Foliage Dreams.

In case of any questions, please feel free to contact us via mail at info@foliagedreams.com or on Instagram.