Shipping policy
Shipping time/Shipping days
We ship our plants to Germany between Monday and Thursday. To EU and Switzerland between Monday and Wednesday - on Thursday Express as well.
Depending on your selected shipping method pure shipping time varies as follows:
- Standard Shipping Germany: 1-3 working days
- Express Shipping Germany: 1 working day
- Standard Shipping International: 2-6 working days
- Express Shipping International: 1-2 working days
You also have the opportunity to collect your plants personally. If you wish to do so, please choose the “pick-up” option at checkout.
In case of extreme temperatures or weather conditions, we will wait with shipping until appropriate travel conditions for plants occur.
Shipping Costs
Plants
|
|
Standard Shipping |
Express Shipping (from*) |
|
Belgium |
11,99 € |
24,99 € |
|
Bulgaria |
18,99 € |
35,99 € |
|
Denmark |
13,99 € |
32,99 € |
|
Germany |
5,99 € |
10,99 € |
|
Estonia |
18,99€ |
35,99 € |
|
Finland |
28,99 € |
- |
|
France |
13,99 € |
32,99 € |
|
Greece |
18,99 € |
35,99 € |
|
Ireland |
18,99 € |
35,99 € |
|
Italy |
13,99 € |
32,99 € |
|
Croatia |
18,99 € |
35,99 € |
|
Latvia |
18,99 € |
35,99 € |
|
Liechtenstein |
16,99 € |
35,99 € |
|
Lithuania |
18,99 € |
35,99 € |
|
Luxembourg |
11,99 € |
24,99 € |
|
Malta |
18,99 € |
35,99 € |
|
Monaco |
13,99 € |
32,99 € |
|
Netherlands |
11,99 € |
24,99 € |
|
Austria |
11,99 € |
24,99 € |
|
Poland |
13,99 € |
32,99 € |
|
Portugal |
13,99 € |
32,99 € |
|
Romania |
26,99 € |
53,99 € |
|
Sweden |
28,99 € |
- |
|
Switzerland |
16,99 € |
35,99 € |
|
Slovakia |
18,99 € |
35,99 € |
|
Slovenia |
13,99 € |
32,99 € |
|
Spain |
18,99 € |
35,99 € |
|
Czech Republik |
11,99 € |
24,99 € |
|
UK |
24,99 € |
37,99 € |
|
Hungary |
13,99 € |
32,99 € |
| Cyprus | No standard shipping | 54,99€ |
Accessories
|
|
Standard Shipping |
Express Shipping (from*) |
|
Belgium |
16,99 € |
29,99 € |
|
Bulgaria |
26,99 € |
53,99 € |
|
Denmark |
16,99 € |
38,99 € |
|
Germany |
5,99 € |
12,99 € |
|
Estonia |
23,99 |
53,99 € |
|
Finland |
22,99 € |
43,99 € |
|
France |
16,99 € |
38,99 € |
|
Greece |
28,99 € |
43,99 € |
|
Ireland |
23,99 € |
43,99 € |
|
Italy |
18,99 € |
38,99 € |
|
Croatia |
23,99 € |
53,99 € |
|
Latvia |
23,99 € |
53,99 € |
|
Liechtenstein |
16,99 € |
43,99 € |
|
Lithuania |
23,99 € |
53,99 € |
|
Louxemburg |
16,99 € |
29,99 € |
|
Malta |
18,99 € |
53,99 € |
|
Monaco |
16,99 € |
38,99 € |
|
Netherlands |
16,99 € |
29,99 € |
|
Austria |
16,99 € |
29,99 € |
|
Poland |
15,99 € |
53,99 € |
|
Portugal |
23,99 € |
43,99 € |
|
Romania |
26,99 € |
53,99 € |
|
Sweden |
22,99 € |
43,99 € |
|
Switzerland |
18,99 € |
45,99 € |
|
Slovakia |
18,99 € |
53,99 € |
|
Slovenia |
18,99 € |
53,99 € |
|
Spain |
27,99 € |
43,99 € |
|
Czech Republic |
16,99 € |
53,99 € |
|
UK |
24,99 € |
37,99 € |
|
Hungary |
18,99 € |
53,99 € |
Customs or other charges may apply to orders with international shipping to Non-EU-Countries, which are not included in the total price and have to be paid by the customer.
*Depending on the total order weight higher costs for express shipping might be applicable. The exact amount will be calculated and displayed at checkout.
Return/Refund
If a package arrives damaged, please take pictures of the damaged package and the plants immediately after arrival. Moreover, please report the issue within 24 hours to us. We cannot guarantee a refund if the mentioned criteria are not met.
We would like to ask all plant lovers to overthink a potential return, since additional shipping will definitely encourage further transit shock/shipping stress and thus lead to greater damage. With our attached care guides and a little patience your plant will recover and grow new beautiful leaves.
Costs of return have to be carried by the buyer. Further, the plant has to be returned in original packaging. If the return causes further damages due to improper packaging, we will not be able to grant a refund.
Moreover, we cannot offer a refund for plants, that are badly damaged due to the additional shipment because of return. Additional shipment can particularly damage the plants due to extreme weather conditions or lead to death.
Unfortunately, small damages (as torn leaves) or yellowing of 1-2 leaves due to transit are not uncommon, since plants experience great stress. For these kind of small damages we do not accept return or grant refund. As an alternative to shipping we offer the opportunity to personally pick-up the plants at Foliage Dreams.
In case of any questions, please feel free to contact us via mail at info@foliagedreams.com or on Instagram.
